This list contains the telephone numbers and Internet and electronic bulletin board addresses of federal agencies and other organizations that provide information about the Americans with Disabilities Act (ADA) and informal guidance in understanding and complying with different provisions of the ADA.
Department of Justice offers technical assistance on the ADA Standards for Accessible Design and other ADA provisions applying to businesses, non-profit service agencies, and state and local government programs; also provides information on how to file ADA complaints.
The Governor’s Commission on Disabilities was created by Governor Charlie Crist to advance public policy and work with state agencies and organizations on behalf of Floridians with disabilities. The commission also houses the Clearinghouse on Disability Information, which makes information on disability resources and services more accessible to Floridians with disabilities and provides information on employment, including jobs with state agencies.
Governor’s Commission
Phone: (850) 487-3423
TTY: (850) 410-0684
Internet: http://dms.myflorida.com/other_programs/commission_on_disabilities
E-mail: commission@dms.myflorida.com
Clearinghouse on Disability Information
Toll Free / Voice / TTY: 1-877-ADA-4-YOU (232-4968)
E-mail: clearinghouse@dms.myflorida.com
Voice: 800-514-0301 (voice)
TDD: 800-514-0383
Electronic bulletin board: 202-514-6193
Internet address: http://www.usdoj.gov/crt/ada/adahom1.htm
Equal Employment Opportunity Commission offers technical assistance on the ADA provisions applying to employment; also provides information on how to file ADA complaints.
Employment - questions
Voice: 800-669-4000
TDD: 800-669-6820
Employment - documents
Voice: 800-669-3362
TDD: 800-800-3302
Internet address: http://www.eeoc.gov
Department of Transportation offers technical assistance on ADA provisions applying to public transportation.
Transportation - documents and questions
Voice: 202-366-1656
TDD: use relay service
Transportation - legal questions
Voice: 202-366-1936
TDD: use relay service
Complaints and enforcement
Voice: 202-366-2285
TDD: 202-366-0153
Electronic bulletin board: 202-366-3764
Internet address: http://www.fta.dot.gov
FCC offers technical assistance on ADA telephone relay service requirements.
Relay service - documents
Voice: 202-857-3800
TDD: 202-293-8810
Relay service - questions
Voice: 202-418-1898
TDD: 202-418-2224
Internet address: http://www.fcc.gov/dtf/dtfhome.html
Offers technical assistance on the ADA Accessibility Guidelines.
Documents and questions
Voice: 800-872-2253
TDD: 800-993-2822
Electronic bulletin board: 202-272-5448
Internet address: http://www.access-board.gov/
Department of Education funds ten regional centers to provide technical assistance on the ADA.
Disability &Business Technical Assistance Centers
Voice/TDD: 800-949-4232
Internet address: http://www.icdi.wvu.edu/tech/ada.htm
Office of Disability Employment Policy answers employment questions and funds the Job Accommodation Network (JAN), which provides advice on accommodating employees with disabilities.
Employment questions
Voice: 202-376-6200
TDD: 202-376-6205
Internet address: http://www.pcepd.gov
Job Accommodation Network
Voice/TDD: 800-526-7234
Internet address: http://janweb.icdi.wvu.edu/english/homeus.htm
Internal Revenue Service provides information about tax code provisions including tax credits (section 44) and deductions (section 190) that can assist businesses in complying with the ADA.
Tax code - information
Voice: 800-829-1040
TDD: 800-829-4059
Tax code - legal questions
Voice: 800-622-3110
TDD: use relay service
To order Publications 535 and 334
Voice: 800-829-3676
TDD: 800-829-4059
DREDF ADA Hotline is funded by the Department of Justice to provide technical assistance on the ADA.
ADA questions and publications
Voice/TDD: 800-466-4232
Project ACTION is funded by the Department of Transportation to provide ADA information and publications on making transportation accessible.
Transportation information
Voice: 800-659-6428
TDD: use relay service
Publications
Voice: 202-347-3066
TDD: 202-347-7385
Other federal laws prohibit discrimination and provide equal opportunity for people with disabilities in housing, air transportation, and access to federal facilities and post offices. Telephone numbers for obtaining assistance in understanding and complying with these laws are listed here.
Fair Housing Information Clearinghouse
Voice: 800-343-3442
TDD: 800-483-2209
for questions pertaining to air transportation, call Department of Transportation:
Office for Civil Rights
Voice: 202-366-4648
TDD: 202-366-8538
Aviation Consumer Protection Division
Boice: 202-366-2220
TDD: 202-755-7687
for questions pertaining to access to federal facilities and post offices, call the Access Board, listed above.