Mentors have a lot to offer students in terms of experience, guidance and support. One of the most important attributes of a mentor is good listening skills. Students and young professionals need to feel that their questions and concerns are important to you to foster trust and good communication so that you both benefit from the mentoring experience.
Both mentor and mentee need to respect the other in terms of timeliness of responses to emails. Business professionals are busy in their job responsibilities and work environment. Students are juggling course work and other activities.
In addition, both have social and personal commitments. If you receive an email that you cannot respond to in a timely manner, please acknowledge it quickly and let the other person know when you will be available to respond. Respect for one another and the courtesy of a timely reply are essential for a good relationship. (For instance, if you are going on a vacation or business trip and will be unreachable for a period of time, an email informing your mentee or mentor would be appropriate).
As soon as you receive the contact information for your mentor/mentee, please contact him/her.
Mentors — Send an introductory email giving the mentee some information about yourself – education, career path and present duties. Don't hesitate to ask them for information about their background, career goals and expectations. Some mentees might be uncomfortable about contacting you first, not knowing what to ask first. Break the ice by asking them their needs. We ask that mentors try to contact your mentee weekly as work/school schedules and vacations permit. Mentors must be willing to initiate discussions and give advice and guidance based on their experience as a business professional.
Mentees — Feel free to initiate the online exchange by an email telling your mentor about yourself and what you think you need to be a success in the workplace. Remember that the mentor volunteered to help and is expecting regular contact with you. Don't be concerned if it seems awkward at first. As you become comfortable together, communication will be become easier.